At Highland it we believe in a Proactive approach

Our managed IT services are focused on personalized customer service where we have learnt to implement our technical support far beyond the IT department, in a manner that considers impact on the entire organization. Our support packages are tailored to suit individual business requirements that provide a rapid and effective service on a company level, all the way down to individual one to one support.

Remote Support: Direct desktop support from anywhere in the world through the internet! We are able to remotely access your desktop and assist you with any technical support, any time!

Telephone Support: We are just a phone call away and one of our Support Team will be happy to assist you with any technical queries or advice you may need.

Reporting: We can generate monthly reports detailing your networks current condition and any information regarding maintenance performed or planned.

Remote Monitoring and Maintenance: Supervising and controlling IT systems by means of locally installed agents that can be accessed remotely from our office locations.

We understand that the modern working environment is evolving, with many of us working from home or flexi time. Which is why we maintain an on-call system which is always available to our clients so that support is only a click or a call away at any time of the day!