HARDWARE SUPPORT SERVICES

Highland IT’s hardware support covers all IT hardware including networks, desktops, laptops, mobile devices, and printers. We employ certified technicians who can help you purchase, install, and support all of these devices. Temporary equipment can be supplied in emergencies when critical hardware fails.

In addition, your hardware also needs to be kept up-to-date or it could leave your organization and the data it handles open to a host of risks and threats. However, with all of the hardware choices — not to mention the plethora of vendors — available today, the path you take can be fraught with frustration and costly computer crashes if you don’t choose your hardware updates wisely. Our hardware support services maintain and resolve problems with the your hardware and devices.

Then, when it’s time to source new equipment, we understands how much effort it takes to interact with hardware and software vendors. We provide vendor management to deal with problems and upgrades so you do not have to take time away from supporting your business. Because we have multiple clients using the same hardware and software, we can leverage our vendor relationships to your advantage.

• Certified technicians
• Temporary equipment supplied in emergencies
• Secure hosting of all business software and applications
• Latest security and vendor updates provided
• Vendor management
• Desktop and device support
• Mobile device management