IT Support
At Highland IT, we have developed our IT support packages with Highland businesses in mind. We focus on providing a proactive style of IT support that is both dependable and bespoke allowing you and your business to function.
Whether you’re in need of Full or Remote Support in the highlands, or just wanting additional help for your in-house team, we have a package that will work.
Our Full IT Support Package Includes
- Unlimited calls to our help desk
- Unlimited call-outs to your sites
- 24/7 proactive monitoring
- Network monitoring
- Account Manager
- Service reports
- New technology advice
- Office 365 Training Application
- Preferential project rates
- Fixed monthly fee
* Remote IT Support packages available, site call-outs not included
Services
Сloud
With cloud consulting and cloud implementation, you reduce the reliance on your facilities and internal team while allowing you to focus your attention on growing your business.
Wireless
We offer a full Wireless Survey and design service for new solutions, and we can also survey existing wireless implementations to identify problems.
Cyber Security
Security is the main priority of any network. One attack could bring your business to its knees and that can have a significant impact on productivity and profits.
Managed Services
Our managed IT services are focused on personalized customer service where we have learnt to implement our technical support far beyond the IT department, in a manner that considers impact on the entire organization.
